Return Policy

If you’re not completely happy with your purchase for any reason, you may return it within 30 days of receipt for an exchange or a full refund (excluding shipping charges). No questions asked!

We also back every product with the Oflara Lowest Price, 30-Day Guarantee. If you find the same item at a lower price elsewhere, we’ll match it or refund you in full.
Every order includes a Customer Satisfaction Card with step-by-step return instructions.How to Return an Item

To return an item for an exchange or refund, please mail your merchandise along with your original Packing List (or a note with details such as corrections, size, birthstone, engraving, etc.) to: 192 Benmore Drive, Hayward, CA 94542

We recommend insuring your package for tracking and peace of mind.Refunds

• Include your Packing Slip or a note stating you’d like a refund.
• You will be refunded your purchase total minus any shipping charges.
• If you paid by credit card, the credit will appear within two billing cycles.
• If you paid otherwise, you’ll receive a refund check within 30 days of credit issuance.

Please allow 3–4 weeks from the time we receive your return for the replacement product to ship.Refund Status

• Credit card payments: credit will appear within two billing cycles.
• Other payment methods: refund checks will be issued within 30 days.

Oflara reserves the right to cancel any order due to (but not limited to):

• Out-of-stock items
• Site errors or malfunctions
• Incorrectly stated pricing
• Invalid coupon codes or discounts
• Failed credit authorizations